Privacy Policy

Privacy Policy

This Privacy Policy describes how DYNALABS MÜHENDİSLİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase from www.dynadaq.com (the “Site”).

We are committed to protecting your privacy in accordance with:

  • Turkish Personal Data Protection Law No. 6698 (KVKK)

  • EU General Data Protection Regulation (GDPR), where applicable

1. Data Controller

Data Controller: DYNALABS MÜHENDİSLİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Registered Address: Türkiye
Email: info@dynadaq.com

2. Personal Data We Collect

We may collect the following personal data:

  • Identity information (name, surname)

  • Contact information (email address, phone number, address)

  • Billing and shipping details

  • Payment information (processed securely by third-party payment providers)

  • IP address, browser type, device information

  • Order history and transaction data

  • Communication records (emails, support requests)

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

  • To process and deliver orders

  • To manage payments and invoicing

  • To provide customer support

  • To improve our website and services

  • To comply with legal obligations

  • To prevent fraud and ensure security

  • To send transactional emails and order notifications

  • To conduct marketing activities (only with your consent)

4. Legal Basis for Processing

Personal data is processed based on:

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

  • Explicit consent (where required)

5. Data Sharing & International Transfers

Your data may be shared with:

  • Payment service providers

  • Logistics and shipping companies

  • IT infrastructure and hosting providers

  • Analytics and marketing service providers

Since we sell internationally, your data may be transferred outside Türkiye or the EU. Such transfers are conducted in compliance with KVKK and GDPR safeguards.

6. Data Retention Period

Personal data is retained only for the period required by:

  • Legal obligations

  • Commercial and accounting regulations

  • Legitimate business purposes

7. Data Security

We implement technical and organizational measures to protect your data, including SSL encryption, secure servers, and restricted access.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Request data portability (GDPR)

  • File a complaint with relevant authorities

Requests can be sent to info@dynadaq.com.

9. Cookies

Please review our Cookie Policy for details on how we use cookies.

10. Updates

This Privacy Policy may be updated periodically. Changes will be published on this page.